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Terms and Conditions

Welcome to Shahibaagh Tea, operated by Shahibaagh Pvt. Ltd. (“Shahibaagh,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website located at (the “Site”) and the purchase of products from the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use the Site.


1. Acceptance of Terms

By accessing or using the Site, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any of these Terms, you are prohibited from using or accessing the Site. The materials contained on the Site are protected by applicable copyright and trademark law.


2. Intellectual Property Rights

All content on the Site, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of Shahibaagh or its content suppliers and is protected by copyright and other intellectual property laws. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute any content from the Site without our prior written consent.


3. Product Information

We strive to provide accurate descriptions and images of our products on the Site. However, we do not warrant that the product descriptions, images, or other content on the Site are accurate, complete, reliable, current, or error-free. If you find that a product offered on the Site is not as described, your sole remedy is to return it in unused condition.


4. Pricing and Payment

All prices displayed on the Site are in Indian Rupees (INR) and are inclusive of all applicable taxes. We reserve the right to change the prices of our products at any time without prior notice. Payment for all orders must be made in full at the time of purchase. We accept payment through the payment methods available on the Site.


5. Shipping and Delivery

We aim to process and dispatch all orders within a reasonable time frame. Delivery times may vary depending on your location and shipping method. We are not responsible for any delays in delivery caused by events beyond our control, including but not limited to natural disasters, pandemics, or transportation strikes.


6. Returns and Refunds

If you are not completely satisfied with your purchase, you may be eligible to return the product for a refund or exchange in accordance with our Returns and Refunds Policy. Please refer to our Returns and Refunds Policy for more information on eligibility criteria and return procedures.


7. Limitation of Liability

In no event shall Shahibaagh, its directors, officers, employees, affiliates, agents, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of the Site or the purchase of products from the Site.


8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Udaipur, Rajasthan, India.


9. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. By continuing to use the Site after any such changes, you agree to be bound by the revised Terms. It is your responsibility to review these Terms periodically for any updates or changes.


10. Contact Us

If you have any questions or concerns about these Terms, please contact us at