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Shipping Policy

Introduction

At Shahi Baagh, we are committed to delivering your order in a timely manner and with excellent customer service. This Shipping Policy outlines the shipping process for orders placed through our website.

Processing Time

  • All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive another notification when your order has shipped.

Shipping Rates and Delivery Estimates

Domestic Shipping:

  • We offer standard and expedited shipping options within India.
  • Shipping charges for your order will be calculated and displayed at checkout.

Standard Shipping:

  • Estimated delivery time: 5-7 business days
  • Cost: ₹50 (or free on orders above ₹500)

Expedited Shipping:

  • Estimated delivery time: 2-3 business days
  • Cost: ₹100

International Shipping:

  • We currently do not offer international shipping.

Shipping Confirmation and Order Tracking

  • You will receive a Shipping Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Shipping Address

  • Please ensure that your shipping address is correct and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Customs, Duties, and Taxes

  • Shahi Baagh is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

  • Shahi Baagh is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

Returns and Refunds

Contact Us

If you have any questions about our Shipping Policy, please contact us at:

Shahi Baagh
Kokam Fresh Breakages Pvt. Ltd.
LG3, Luv Kush, Fatehpura, Udaipur, Rajasthan, India
Email: kokamfresh@gmail.com