INTRODUCTION
At Shahi Baagh, we strive to ensure that our customers are completely satisfied with their purchases. If you are not satisfied with your purchase, we’re here to help.
RETURNS
Since tea is a perishable item, returns are not possible. However, if you receive a damaged or incorrect product, we will arrange a replacement for you.
REPLACEMENTS
At Shahi Baagh, your satisfaction matters to us. Since tea is a perishable product, we do not accept returns. However, replacements can be requested within 5 days of delivery in the following cases:
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Damaged or incorrect product received
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Missing item in the order
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Expired product received (please attach a picture showing the expiry date)
To initiate a replacement, kindly share:
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A clear picture of the delivered order
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A copy of your invoice
Send these details to jai.rai@shahibaagh.com, and our team will review your request promptly.
